Simply use your assigned mailbox address as your mailing address. When mail arrives, we'll log it in your dashboard and send you a notification. You can then choose to scan, forward, shred, recycle, or pick up each item.

Most scan requests are completed within 1-2 business hours during operating hours (Mon-Fri 10 AM - 2 PM). You'll receive a notification when your scan is ready to view.

Yes! We accept packages from all major carriers including USPS, UPS, FedEx, and DHL. Packages have 3 days of free storage. After that, a small daily storage fee applies. You can forward packages to any address or schedule a pickup.

Go to Settings → Authorized Recipients and click "Add Recipient." You'll need their full name, email, and phone number. Each additional recipient beyond your plan's allowance costs $9.99/month. Recipients must complete USPS Form 1583 for mail authorization.

Letters and envelopes have 29 days of free storage. Packages have 3 days of free storage. After that, a $0.09/item/day storage fee applies. After 60 days of no action, items may be recycled. We'll send reminders before any action is taken.

Go to Settings → Forwarding Addresses to add a forwarding address. Once added and verified, you can forward individual items or set up automatic forwarding rules under Settings → Automatic Actions. Forwarding costs $5.99 per bundle plus shipping fees.

Yes! Our address is a real street address (not a P.O. Box) and can be used for LLC/Corp registration, IRS filings, bank accounts, and most government correspondence. It's a CMRA (Commercial Mail Receiving Agency) approved address.

Go to Settings → Close Account. Before closing, make sure to forward or pick up any remaining mail. Once closed, all data is permanently deleted. You must clear any remaining balance before closing. Refunds are prorated for unused months on annual plans.